Shipping
- Canada: free standard shipping on orders over $100 CAD, otherwise $15 CAD
- United States: free standard shipping on orders over $100 USD, otherwise $15 USD
- Worldwide: free shipping on orders over $150 USD, otherwise $25 USD
Processing time
Orders ship within 3 to 5 business days after they are placed.
Delivery time
After your order ships:
- Canada: 2 to 4 business days
- United States: 3 to 5 business days
- Worldwide: about 11 to 15 business days, depending on the destination
You will receive a tracking number by email once your order ships.
Orders shipped outside Canada and the United States may be subject to import duties and taxes, paid by the recipient on delivery.
Returns
We accept returns within 14 days of delivery.
- Items must be unworn, unwashed and in their original condition with tags attached
- To start a return, write to us at softpeopleclub@gmail.com with your order number
- Return shipping is paid by the customer
- Once we receive and check your return, we will refund it to your original payment method